Multi-Language Interface (English, T.Chinese, S.Chinese)

Live Chat supports multi-language including English, Traditional Chinese and Simplified Chinese. Over 80% people of the world can easily use this tool

New Visitor Alert

The Live Chat detects whether you are logged in or not. It can display your online status on your website.

Auto-Detected Online/Offline Button

The Live Chat detects whether you are logged in or not. It can display your online status on your website.

Auto-Detected Language Button

The Live Chat detects visitors' default languages, and displays the suitable language to visitors.

Real Time Monitor Visitors' Footprint

It monitors each visitor's browsing footprints in real time. You can know the visitor's needs from this monitor.

Proactive Live Chat

It can push an invitation box on a visitor's browser. It allows you to directly contact with your potential customers.

Live Chat Window

The Live Chat Window supports English, Traditional Chinese, Simplified Chinese and Japanese.

The language of chat window is automatically changed as that of visitorsˇ¦

Offline Message Box

When you log out of Live Chat, the chat window is re-directed to the Offline Message Box.

After youˇ¦ve logged in again, you'll receive the alert of new offline messages received.

GEO Tracking

It provides the GEO Tracking to your visitors.

Message History

You can check the message history and get a report of the chat statistics.

Visitor Detail Information

You can know each visitor's details including the IP address, the location and the computer setting.